1. A substitute decision maker can ask the Consent and Capacity Board for permission to depart from a resident's known wish.

2. Even if a resident is capable, informed consent for treatment must also be obtained from the person named in the resident's Power of Attorney for Personal Care document.

3. When equally ranked substitute decision makers disagree, the healthcare provider can go to the Public Guardian and Trustee for consent.

4. If a resident never shared any wishes, a substitute decision maker can substitute their own wishes.

5. A resident's substitute decision maker can decide whether or not the resident is capable of making treatment decisions.

6. A health care provider can ask the Consent and Capacity Board to review a substitute decision maker's consent decision.

7. A substitute decision maker can consent on a resident’s behalf, even if the resident is capable.

8. A person who has made a Power of Attorney for Personal Care document can no longer make his or her own treatment decisions.

9. When making a treatment decision for a resident, a substitute decision maker must consider a resident's wishes before considering the resident's best interests.

10. If a resident has two equally ranked substitute decision makers, and one provides consent to treatment but the other refuses, the health care provider proposing treatment must wait for them to agree.